Privacy Policy
How Cy4 Data Labs collects, uses, and protects your information.
Effective Date: January 1, 2026
Cy4 Data Labs, Inc. ("Cy4," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our services, or otherwise interact with us.
1. Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name, and job title when you fill out forms, request a demo, or contact us.
- Account Information: Credentials and profile details when you create an account to access our services.
- Communications: Content of messages you send to us through email, contact forms, or other channels.
- Payment Information: Billing details processed through our secure third-party payment processors. We do not store complete payment card numbers on our systems.
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device and Browser Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, and navigation paths.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather analytics. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services and website.
- To process transactions and send related information, including purchase confirmations and invoices.
- To respond to your inquiries, comments, and support requests.
- To send you technical notices, updates, security alerts, and administrative messages.
- To communicate with you about products, services, offers, and events that may be of interest, where permitted by law.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.
- To comply with legal obligations and enforce our agreements.
3. Data Sharing
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
- With Your Consent: We may share information with your explicit consent or at your direction.
4. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, regular security assessments, and employee training. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Portability: You may request a copy of your information in a structured, commonly used, and machine-readable format.
- Objection: You may object to the processing of your personal information in certain circumstances.
- Withdrawal of Consent: Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.
7. International Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page and, where required by law, provide additional notice. We encourage you to review this page periodically to stay informed about our privacy practices.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Cy4 Data Labs, Inc.
Email: [email protected]
Web: cy4datalabs.com/contact